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Cookie Policy for Moo Moo’s Play Café

Last updated: 21/02/2025

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At Moo Moo’s Play Café, we use cookies and similar technologies on our website www.moomoosplaycafe.co.uk ("Website") to enhance your user experience, improve our services, and provide you with tailored content and advertisements. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

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1. What Are Cookies?

Cookies are small text files that are placed on your device (such as your computer, tablet, or smartphone) when you visit a website. Cookies allow websites to store information about your preferences or actions over a period of time, so you don’t have to re-enter the information every time you visit. Cookies can be used for various purposes, including making websites work, improving website performance, and providing targeted advertising.

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2. Types of Cookies We Use

We use several types of cookies on our Website. These cookies can be classified as follows:

  • Essential Cookies: These cookies are necessary for the operation of our Website and to provide you with services you request, such as completing a booking or shopping cart. Without these cookies, some parts of our Website may not function properly.

  • Performance Cookies: These cookies allow us to analyse how visitors interact with our Website, helping us to improve its performance and enhance the user experience. They collect information about the pages you visit, the time you spend on the site, and any errors that occur. These cookies do not collect personal data.

  • Functionality Cookies: These cookies remember your preferences, such as language, location, and other settings, to provide a more personalized experience. They can also be used to provide certain services, such as saving your progress during an online booking.

  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you based on your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

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3. How We Use Cookies

We use cookies for the following purposes:

  • To provide our services: Essential cookies enable basic website functionality such as completing transactions and making reservations.

  • To analyse website performance: Performance cookies allow us to monitor traffic, identify errors, and track the effectiveness of various pages or content.

  • To improve user experience: Functionality cookies help us remember your preferences and improve the ease of use for returning visitors.

  • To serve personalised ads: Advertising cookies enable us to show you relevant ads based on your behaviour and interests.

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4. How Google Analytics Uses Data

We use Google Analytics to collect data about how visitors interact with our Website. Google Analytics uses cookies to track visitor behaviour, which helps us understand how our Website is being used and how we can improve it.

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Google Analytics collects the following types of data:

  • Page visits: The number of visitors to the Website, which pages they view, and how long they stay on each page.

  • Source of visits: Information about where visitors came from (e.g., search engines, social media, referral links).

  • User interactions: Data on how users interact with the Website, such as button clicks, scroll depth, or form submissions.

  • Demographics and interests: Google Analytics may collect demographic data (e.g., age, gender) and interests (e.g., hobbies, activities) if enabled.

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The data collected by Google Analytics is anonymous and does not identify you personally. It is used solely to improve the functionality and user experience of our Website.

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Google Analytics uses the following cookies:

  • _ga: Used to distinguish users and track sessions on the Website.

  • _gid: Used to store and update a unique value for each page visited.

  • _gat: Used to throttle the request rate for Google Analytics, limiting the number of requests sent to Google servers.

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You can learn more about how Google Analytics collects and processes data by visiting their Privacy Policy.

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5. Managing Cookies

You have the right to control and manage your cookie preferences. You can accept or reject cookies when you first visit our Website. You can also change your cookie preferences at any time through your browser settings.

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Here’s how you can manage cookies:

  • Cookie Consent Banner: When you first visit our Website, you will see a cookie consent banner that allows you to accept or reject cookies. If you continue to use our Website without modifying your settings, we will assume that you consent to the use of cookies.

  • Browser Settings: Most web browsers allow you to control cookies through the settings or preferences menu. You can block or delete cookies by adjusting your browser settings. However, please note that blocking or deleting cookies may affect your ability to use certain parts of our Website or impair your user experience.

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Here are links to cookie management instructions for popular browsers:

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6. Third-Party Cookies

We may allow third-party service providers, such as Google Analytics or advertising networks, to place cookies on your device when you visit our Website. These third-party cookies are used to collect information about your browsing activities and may be used to provide you with personalized ads or analytics services.

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For more information about how third-party cookies are used and how you can manage them, please visit the relevant third-party websites.

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7. Cookie Duration

Cookies may remain on your device for different lengths of time depending on their type:

  • Session Cookies: These cookies are temporary and are deleted once you close your web browser.

  • Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They help us remember your preferences for future visits.

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8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new version on our Website and update the "Last updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are using cookies.

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9. Contact Us

If you have any questions or concerns about our Cookie Policy, please contact us at:

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Moo Moo’s Play Café
38a High Street, Cobham, KT11 3EB
Email: hello@moomoosplaycafe.co.uk
 

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